State Farm® Insurance Agent Beth Shutko
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Debbie Hilton
July 2, 2025
5
out of
5
rating by Debbie Hilton
"I really put this poor agent, Andrew Longley, through the wringer. He was so helpful and patient through the process of explaining and acquiring car insurance and was even able to hook me up with a home owners policy. He was truly the best insurance agent I have ever talked with. Hope he stays in the business. Thank You Andrew"
We responded:
"Hello Debbie! Thank you so much for your kind words! We're thrilled to hear that Andrew provided you with such excellent service and made the insurance process smooth and easy. We'll be sure to pass along your appreciation to him. It's great to know he was able to assist you with both your car insurance and homeowners policy. We hope to continue serving you with the same level of care in the future! Thank you for your business! Beth Shutko State Farm"
Talise Mariah
July 1, 2025
5
out of
5
rating by Talise Mariah
"Worked with Andrew, he was very friendly and knowledgeable. He also took time to ask personal questions, answer any questions I had and mention the fact that when needed, I could specifically reach out to him whether it be current or future policies."
We responded:
"Hello Talise! Thank you for sharing your experience! We're glad to hear that Andrew was friendly, knowledgeable, and took the time to address your questions thoroughly. Building that personal connection and being available for both current and future needs is something we truly value. We'll make sure Andrew knows how much you appreciated his support! We appreciate you and your business. Beth Shutko State Farm"
Sierra Breazeale
June 27, 2025
5
out of
5
rating by Sierra Breazeale
"Andrew was the agent that I worked with and he was amazing from start to finish. He was very knowledgable and went out of his way to make sure I was getting the best rate possible. Insurance calls can be overwhelming and at times a drag, but Andrew made me feel like I was chatting with a friend who was looking out for my best interest and he made the process very easy. I highly recommend working with him. Thank you again!"
We responded:
"Hello Sierra, Thank you for sharing your positive experience with Andrew! We're delighted to hear that he provided knowledgeable, friendly, and attentive service, making the insurance process easy and stress-free for you. It's wonderful that he went the extra mile to secure the best rate and made you feel genuinely supported. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Andrew. Thanks again for choosing us! Beth Shutko State Farm"
Raymond Milton
June 27, 2025
5
out of
5
rating by Raymond Milton
"Nick patiently helped me download the app on my phone so that I didn’t have to deal with the headache of keeping hard copies of my insurance in my car. He informed me about the policy plans. I will be upgrading my policy with him today. His support is very appreciated!"
We responded:
"Hello Milton, Thank you for sharing your experience! We're glad to hear that Nick provided patient and helpful support, making it easy for you to get set up with the app and understand your policy options. It's great that you're upgrading your policy with him —he truly appreciates your trust. If you ever need anything else, we're here to help! Beth Shutko State Farm"
Glenn Lasuita
June 12, 2025
5
out of
5
rating by Glenn Lasuita
"--- ⭐️⭐️⭐️⭐️⭐️ "I’ve had State Farm auto insurance for a while now, and they’ve truly earned my trust. Their customer service is always helpful, friendly, and professional. Anytime I’ve had a question or needed support, they handled it quickly and made things simple. It’s great knowing I’m covered by a company that actually cares about its customers. Highly recommend!" You're in good hands with Beth --- Let me know if you want to personalize it with a specific agent or experience you had!"
We responded:
"Hello Glenn! Thank you so much for your glowing review! We're thrilled to hear that you've had such a positive experience with State Farm and that our team, including Beth, has been able to provide you with the support you need. Your trust means everything to us, and we're here to ensure you feel valued and protected. We appreciate your recommendation and look forward to continuing to serve you! Beth Shutko State Farm"
Jeannine Adside
June 6, 2025
5
out of
5
rating by Jeannine Adside
"Andrew was very patient and knowledgeable. He explained everything thoroughly, and made the process a very smooth one. He made it very easy to get our insurance quotes, and the plan in place. He even went as far as getting us done very impressive home insurance coverage rates when we're ready to go forward with that. And all from the comfort of our home. Highly recommend."
We responded:
"Hello Jeannine, Thank you for the wonderful 5-star review! hank you for sharing your experience! It sounds like Andrew provided exceptional service and made the entire process hassle-free. It's great to hear that he was able to secure impressive home insurance coverage rates for you as well. Your recommendation highlights the importance of having a knowledgeable and patient professional to guide you. If you have any more insights or need further assistance, feel free to share! Beth Shutko State Farm"
Cheryl Sobocinski
May 30, 2025
5
out of
5
rating by Cheryl Sobocinski
"I met with Nick at State farm recently and he was so very helpful in explaining the various policies that may or may not help my family. He was even able to save me money by stopping a policy in place that I currently don't need anymore! Thank you Nick!"
We responded:
"Hello Cheryl, Thank you so much for the fantastic review of our agency. That's fantastic to hear! It sounds like Nick provided you with excellent service and valuable insights into your insurance options. It's always great when an agent can help save you money while ensuring you have the right coverage for your needs. Thank you for sharing your positive experience! We appreciate you! Beth Shutko State Farm"
Adela Direzze
May 23, 2025
5
out of
5
rating by Adela Direzze
"I went in for a quote on my auto and condo. Spoke to Susan and she was really nice and explained everything very thoroughly. Am glad I chose that place to stop in for a quote. Highly recommend them."
We responded:
"Hello Adela, Thank you for sharing your experience! It’s great to hear that Susan provided such thorough and friendly assistance during your quote process. We appreciate your recommendation and are glad you chose us for your auto and condo insurance needs. If you have any further questions or need assistance, feel free to reach out! Beth Shutko State Farm"
Paige Cuthbertson
May 22, 2025
5
out of
5
rating by Paige Cuthbertson
"Nick was super professional and helpful!"
We responded:
"Hello Paige, Thank you for taking the time to leave us such a nice 5-star review. We are so glad to hear that Nick provided you with excellent service! It's always great to work with someone who is both professional and helpful. If you need any further assistance or have more feedback to share, feel free to let us know! Thank you for your business. Beth Shutko State Farm"
Ronnie Elion
May 20, 2025
5
out of
5
rating by Ronnie Elion
"They were very professional unhelpful and I truly appreciate you guys"
We responded:
"Hello Ronnie, Thank you for your 5-star review! We are so pleased that you are pleased with your insurance coverage. We're glad to hear that you found our team professional and helpful. If there's anything specific we can assist you with or improve upon, please let us know. Your feedback is valuable to us! Beth Shutko State Farm "
Mackenzie Witherspoon
May 7, 2025
5
out of
5
rating by Mackenzie Witherspoon
"I had the pleasure of speaking to an individual by the name, Andrew. He was such a help. It was my first time getting insurance and not having a license makes life a lot harder, but he explained me all the different options I had and the best route for me to go down. He helped me get the best deals on everything that I could. I would recommend speaking to Andrew anytime during the week. He was a lovely person to speak to and a great help!"
We responded:
"Thank you so much for your kind words! We're delighted to hear about your positive experience with Andrew. It's great to know that he was able to guide you through the insurance process, especially as a first-time buyer. We appreciate your recommendation and will make sure to pass along your feedback to Andrew. If you have any more questions or need further assistance, don't hesitate to reach out!"
Erin Klovski
May 6, 2025
5
out of
5
rating by Erin Klovski
"I had the pleasure of starting a new policy with Andrew. He was absolutely patient, professional and would highly recommend him. He was very thorough in explaining the coverage."
We responded:
"Thank you for your fantastic feedback! We're so glad to hear that Andrew provided you with such a patient and professional experience while setting up your new policy. It's important to us that our clients fully understand their coverage options, and it sounds like Andrew excelled at that. We appreciate your recommendation and are here to help if you have any more questions or need assistance in the future!"
lenardscott69
April 27, 2025
5
out of
5
rating by lenardscott69
"Very helpful. Always professional. Enjoy working with them."
We responded:
"Hello Lenard, Thank you for your kind words! We're glad to hear that you find our assistance helpful and professional. It's a pleasure working with you as well! If you need anything else, feel free to reach out. We appreciate your business! Beth Shutko State Farm"
T2 S6
April 26, 2025
1
out of
5
rating by T2 S6
"This agency has made repeated policy mis-quotes on our two auto policies. Then when you receive your bill from State Farm corporate, it's significantly higher than what was ever quoted. Then I inquired regarding the billing issues with Beth's staff. I was assured over and over and over by Nick, Andrew and another female staff member that their verbal quotes are unequivocally correct and NOT to pay ANY statement amount sent to us from State Farm corporate billing. So we paid our "fixed" policy amounts based on a final call and verbal confirmation from Beth's office. Then roughly a week and a half later, we received two past due dollar amount statements for each auto policy that add up to be significantly higher. Then I called Beth's office once again on 04/21/25. I speak with Nick, tell him that we will not be paying these bills in the amount for the difference. All based on legal binding verbal contracts initiated and substantiated by Beth's office staff. In addition to myself verbally agreeing to what was offered in these two verbal contracts. These two significant errors have engulfed a large portion of my time, patience and confidence in State Farm. These are both significant contract binding mistakes that fall directly on Beth Shutko's office and State Farm. After adamant and persistent contact with Beth Shutko's office, namely Nick, he informed me that our PIP option on both policies in their office records did not match the PIP records at State Farm corporate. This has been wrong and incorrect for THREE years. Beth's office was quoting our policies based on waved PIP coverage for health/injury stating that my employer gave Qualified Health Coverage and would cover auto accidents health/injury. Beth's office NEVER caught this after THREE years of the "mistake" being on the books! I stated to Nick that our expectation is that Beth Shutko's agency, his employer, will have to eat the cost. Write it off, make an accounting adjustment, take it out of her commission or write a check or something. Last straw was when I was unavailable today to speak with Beth. So my spouse whom is well versed with all that has transpired, was saddled with the task of speaking with Beth. Beth was calm, professional and civil while speaking to my spouse. She was fervently trying to explain things away and insistent that we would have to pay the amount differences based on their mistake. My spouse repeated several times that we will not be paying one more dime for this policy period for both vehicles. We are holding her agency to their word, with extreme confidence and weight on the significant Error and Ommission. Our next options are in motion with State Farm leadership, Michigan Department of Insurance and Financial Services and the BBB. I'd also like to mention that we have never had any claims with her office and this is how we are treated. Additionally, I'd like to mention that we have had billing issues in the past with this office AND every single 6 month renewal has a noticeable jump in premiums. Not just a few bucks, and of course never goes down. We have had State Farm insurance for decades and decades. They could eat their mistake, but "nicely" refuse to. Come on Beth, own your mistakes, buck up and eat the cost. Our decades of longevity State Farm customers is in jeopardy. This office does get a bounty of Google star reviews in their favor. The above experience is mine and the absolute truth. Here i'm trying to save a few bucks, but their President & CEO - Jon Farney makes $24.5 Million per year. How about dipping into his petty cash fund to help us out? He is one member of their leadership and board member team. All of them make way too much money while we struggle to pay their damn premiums. I would also like to mention that we both have zero tickets and zero accidents and we still pay ridiculous rates. When does it stop? All of these corporations keep squeezing us and squeezing us. The greed is unprecedented."
We responded:
"We are sorry about the difficulties you've experienced with your auto policies and the frustrations surrounding the billing issues. It is a very challenging situation, and it's understandable to feel upset when there are discrepancies in quotes and billing that have not been resolved after such a long time. "
Cat Brown
April 16, 2025
5
out of
5
rating by Cat Brown
"Andrew was very polite and helped me get the best deal on my insurance. I really appreciate all the time he took to walk me through things!"
We responded:
"Hello Cat! Thank you for your 5-star review and for sharing your positive experience! It's great to hear that Andrew was so helpful and attentive. It sounds like he went above and beyond to ensure you got the best deal on your insurance. If you have any more feedback or need further assistance, feel free to let us know! Beth Shutko State Farm"
Makie Lovely
April 15, 2025
5
out of
5
rating by Makie Lovely
"Amazing service, I definitely recommend talking to Andrew when you are a first timer for car insurance!"
We responded:
"Hello Makie, Thank you for your feedback! We're thrilled to hear you had a great experience with Andrew. His expertise is invaluable, especially for first-time car insurance buyers. If you have any more questions or need further assistance, feel free to reach out! We value you and your business! Beth Shutko State Farm"
susan Barbee
April 12, 2025
5
out of
5
rating by susan Barbee
"Sue Cain was very helpful saved me money on insurance"
We responded:
"Hello Susan, Thank you for sharing your experience! We're glad to hear that Sue was able to assist you and help you save money on your insurance. If you need any further assistance or have more questions, don't hesitate to reach out! We value your business! Beth Shutko State Farm"
Mahalia Sims Morgan
April 8, 2025
5
out of
5
rating by Mahalia Sims Morgan
"I had an exceptional experience with Sue, as she exceeded expectations and assisted me in obtaining an automobile insurance quote, ultimately helping me achieve significant cost savings. I highly recommend her expertise to anyone requiring assistance with automobile or home insurance. Thank you again, Sue!"
We responded:
"Hello Mahalia, Thank you for sharing your wonderful experience! It's great to hear that Sue provided such excellent service and helped you save on your automobile insurance. Your recommendation will surely help others looking for assistance in insurance matters. If you have any more feedback or need further help, feel free to reach out! Beth Shutko State Farm"
Jessica Blackburn
April 4, 2025
5
out of
5
rating by Jessica Blackburn
"Sue was a joy to work with during the insurance process. She was quick and informative and friendly. Very personable experience. Returning customer to State Farm and never disappointed with my experiences. Sue worked with me closely to get me an awesome rate! Highly recommend."
We responded:
"Hello Jessica, Thank you so much for your kind words! We're thrilled to hear about your positive experience with Sue and the State Farm team. It's wonderful to know that you found the process quick, informative, and friendly. We appreciate your loyalty as a returning customer and are glad to hear you’re satisfied with your awesome rate. Your recommendation means a lot to us! If you need any further assistance, feel free to reach out. Beth Shutko State Farm"
kayla emery
April 3, 2025
5
out of
5
rating by kayla emery
"Sue Cain did great was able to save me some money"
We responded:
"Hello Kayla, Thank you for sharing your experience! We're so glad to hear that Sue was able to help you save money. It's always our goal to provide excellent service and find the best options for our customers. If you have any more questions or need assistance in the future, don't hesitate to reach out! Beth Shutko State Farm"
Eddie D
April 1, 2025
5
out of
5
rating by Eddie D
"A pleasure to deal with and helpful in answering questions and expediting the process! Thank you Andrew!"
We responded:
"Hello Eddie, Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience and that Andrew was able to assist you effectively. Your feedback means a lot to us, and we look forward to helping you again in the future with all of your insurance needs! Beth Shutko State Farm "
Alice Sarkar
March 28, 2025
5
out of
5
rating by Alice Sarkar
"Both Susan Cain and Beth Shutko have been very helpful in getting State Farm car and rental insurances going for me. Both State Farm reps have shown a level of professionalism that is rarely seen these days, which is greatly appreciated."
We responded:
"Hello Alice, Thank you for sharing your positive experience! It's wonderful to hear that both Sue and Beth provided you with such excellent service. Their professionalism truly makes a difference, especially when navigating insurance options. If you need any further assistance or have any questions, feel free to reach out! Beth Shutko State Farm"
TPK -
March 20, 2025
5
out of
5
rating by TPK -
"I had an awesome time with Andrew! He explained everything to me in a way that I could totally understand. And he even got me a fantastic discount on my car and home insurance. I strongly recommend talking to Andrew"
We responded:
"Hello TPK! I'm so glad to hear you had such a positive experience with Andrew. It’s great when someone can explain things clearly and help you save money at the same time. Your recommendation will surely help others who are looking for insurance advice. Thanks for sharing your experience! We are thankful for your business! Beth Shutko State Farm"
Larry F
March 20, 2025
5
out of
5
rating by Larry F
"Sue was very helpful, explained everything just in a way you could understand. I really appreciate her. also got me the best deal I could’ve gotten!"
We responded:
"Hello Larry, It sounds like Sue did an excellent job of making everything clear and finding you a great deal. It's always nice to work with someone who genuinely cares and takes the time to help. Thank you for sharing your positive experience! Thank you for your business! Beth Shutko State Farm"
Landan Vick
March 11, 2025
5
out of
5
rating by Landan Vick
"Sue did a wonderful job with our 4 policies"
We responded:
"Hello Landan, Thank you so much for your 5-star review! We're thrilled to hear that Sue did a wonderful job with your policies. Your satisfaction is our top priority, and we’re glad you had a positive experience. If you need any further assistance, feel free to reach out! Beth Shutko State Farm"