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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chakira Morgan

December 5, 2025

5  out of  5
rating by Chakira Morgan
"Sue did an excellent job helping me find and understand coverage that fit my budget and needs. Thank you."
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Alicia Rawlings

December 5, 2025

5  out of  5
rating by Alicia Rawlings
"Jake Shutko was very helpful when I called for quotes. He went out of his way to help me with all my questions."
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Jill McLaughlin

December 3, 2025

5  out of  5
rating by Jill McLaughlin
"Connor helped me with my jewelry insurance. He got me a great deal and was so pleasant to work with!!"
We responded:
"Hello Jill, Thank you for your wonderful 5-star review! We're thrilled to hear that Connor provided you with excellent service and helped you find a great deal on your jewelry insurance. We'll be sure to pass along your kind words to him. If you need anything else, don't hesitate to reach out! Beth Shutko State Farm"
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Tracy Meyerhoff

December 2, 2025

5  out of  5
rating by Tracy Meyerhoff
"Hailey was awesome , and helped me out so much ……"
We responded:
"Hello Tracy, Thank you for your wonderful 5-star review! We're so happy to hear that Hailey was awesome and provided you with great support. We appreciate your kind words and are here whenever you need us! Beth Shutko State Farm"
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Mike F

December 1, 2025

4  out of  5
rating by Mike F
"Very helpful and informative. Will definitely recommend using Sue ....."
We responded:
"Hello Mike, Thank you for your fantastic 5-star review! We're glad to hear that Sue was very helpful and informative. We truly appreciate your recommendation and are here to assist you anytime! Beth Shutko State Farm"
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Miranda Farwell

November 26, 2025

5  out of  5
rating by Miranda Farwell
"Amazing service! Sue Cain is awesome and got me a great deal! Definitely recommend her for any of your insurance needs."
We responded:
"Hello Miranda, Thank you so much for your kind words and 5-star review! We're thrilled to hear that Sue provided you with amazing service and helped you secure a great deal. Your recommendation means a lot to us! If you ever need any insurance assistance in the future, we're here to help. Beth Shutko State Farm"
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Cheryl Dixon

November 20, 2025

5  out of  5
rating by Cheryl Dixon
"He helped to bring down my insurance policy thanks"
We responded:
"Hello Cheryl, Thank you for your 5-star review! We're glad we could help lower your insurance policy and save you money. If you ever need any further assistance, please don't hesitate to reach out! We are here for all your insurance needs! Beth Shutko State Farm"
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Louis

November 19, 2025

5  out of  5
rating by Louis
"I recently purchased auto insurance through Susan Cain at State Farm, and the experience was excellent. She was professional, made the process quick and easy, and helped me save money. Susan took the time to explain everything clearly and made sure I felt confident in my decision. I highly recommend her to anyone looking for a smooth and stress-free insurance experience!"
We responded:
"Hello Louis, Thank you so much for your wonderful review! We're thrilled to hear that Sue provided you with a professional, clear, and efficient experience while helping you save money. Your recommendation means a lot to us, and we're always here to ensure your insurance needs are met with ease and confidence. If you ever need anything else, please don't hesitate to reach out! Beth Shutko State Farm"
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Ellen Duller

November 17, 2025

5  out of  5
rating by Ellen Duller
"Sue has been great. She helped me get the best coverage for me at the right price, walked me through everything. She saved me a bunch of money."
We responded:
"Hello Ellen, Thank you for your fantastic review! We're so glad Sue was able to find the perfect coverage for you at the right price and guide you through the process. It's wonderful to hear she saved you money—that's what we're here for! If you ever need any assistance in the future, we're just a call away. Beth Shutko State Farm"
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Ann Weingartz

November 14, 2025

5  out of  5
rating by Ann Weingartz
"I was very impressed with your customer service manager Nicholas Bernardi. Nicholas was very knowledgeable and informative with all my questions and concerns. He made my decision to switch from my past carrier to State Farm. I feel Nicholas Bernardi is a very professional accent to your agency."
We responded:
"Hello Ann, Thank you for your wonderful review! We're delighted to hear that Nick provided you with exceptional service and helped you feel confident in making the switch to State Farm. We’re proud to have him as part of our team and appreciate your kind words about his professionalism. If you ever need anything else, don’t hesitate to reach out! Beth Shutko State Farm"
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Lamont Lawson

November 13, 2025

5  out of  5
rating by Lamont Lawson
"She was awesome. She got me a great rate and got me insured. We were done in about 15 minutes."
We responded:
"Hello Lamont, Thank you so much for your kind words! We're thrilled to hear you had a great experience and that we could get you insured quickly with a fantastic rate. We're always here to help whenever you need us! Beth Shutko State Farm"
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Kim Lyscik

November 12, 2025

4  out of  5
rating by Kim Lyscik
"Great new rates and good customer service. Give them a call!"
We responded:
"Hello Kim, Thank you so much for your kind words and 5-star review! We're thrilled to hear you’re happy with our rates and customer service. We appreciate your recommendation and look forward to assisting you again! Please let us know how we can continue to service you life, health, and auto insurance needs. Beth Shutko State Farm"
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Deborah Asaro

November 8, 2025

5  out of  5
rating by Deborah Asaro
"Nick is a great guy! Is willing to help anybody with anything!"
We responded:
"Hello Deborah, Thank you so much for your kind words! We're glad to hear that Nick was able to provide the help you needed. We’re proud to have him on our team, always ready to assist. If you ever need anything else, don’t hesitate to reach out! Beth Shutko State Farm"
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Patrick Basler

October 27, 2025

5  out of  5
rating by Patrick Basler
"Thanks to Sue Cain for outstanding service . We always get great care for our families insurance needs."
We responded:
"Hello Patrick, Thank you for your wonderful feedback! We're so glad to hear that Sue Cain consistently provides outstanding service and that your family’s insurance needs are well taken care of. We appreciate your trust and look forward to continuing to support you! Beth Shutko State Farm"
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Melissa Williams

October 27, 2025

1  out of  5
rating by Melissa Williams
"Terrible....was lied to by 2 reps at this establishment who assured me my vehhcle insurance coverage was active and I had nothing to worry about...I took a job for the State of Michigan in a different county which required me to relocate, in the meantime I stayed with my parents, had mail coming there etc....I explained this in great detail to Jake and he advised me that was fine...my DL had not been updated because my husband was still living at the other address so i was between addresses until he got out here and we bought a house....was told that is fine....made 2 payments on my premium and then was told there was an issue per the underwriter...I needed additional documentation of my parents address with my name on it...I provided them my 401k documents etc and Hayleigh assured me I was once again all set and she took my next payment....well a week later I get a check in the mail with a letter of termination?!?! No one called me or emailed me about this??? I am just unknowingly out here without insurance!! I hate I ever switched...going back to progressive, should have never left.....the dishonesty is pathetic...I stayed in contact them daily to ensure everything was fine because I didn't want my policy to lapse and didn't care one bit just told me what I wanted to hear I guess...."
We responded:
"Hello Melissa, Thank you for sharing your experience. We sincerely apologize for the confusion and frustration this situation has caused. Our goal is always to provide clear and accurate information to our clients, and we regret that we fell short in your case. We take your concerns seriously and would appreciate the opportunity to review your account in detail to address the issues and find a resolution. Please contact our office directly at 586-725-0071 or beth@bethshutko.com so we can assist you further. We value your feedback and hope to restore your trust. Beth Shutko State Farm"
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Becky Becky

October 27, 2025

5  out of  5
rating by Becky Becky
"Susan followed up on my quote immediately, and helped me navigate the insurance process with excellent customer service and competitive pricing."
We responded:
"Hello Becky, Thank you for sharing your experience! We're delighted to hear that Susan provided prompt follow-up, excellent customer service, and competitive pricing to help you through the insurance process. We appreciate your trust and are here to assist you anytime! Beth Shutko State Farm"
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Alison McKinney

October 24, 2025

5  out of  5
rating by Alison McKinney
"Update: thank you, Hailey, for the 5-star service, it’s really appreciated. Your quick and effective help really made a great impression! Thank you! Thank you, Kevin, for your service. Auto insurance generally is not a fun topic, but your ease, kindness and conversation made is pleasant and seamless to switch over. Plus, you put the pieces of the puzzle together quickly to offer me a great rate. Much appreciated!"
We responded:
"Hello Alison, Thank you so much for your thoughtful update! We're delighted to hear that Hailey’s 5-star service made such a positive impression and that Kevin made switching your auto insurance a smooth and pleasant experience. We're glad they could help you find a great rate quickly. Your kind words mean a lot to us! Beth Shutko State Farm"
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Melissa Garnai

October 24, 2025

5  out of  5
rating by Melissa Garnai
"Sue was very helpful when it came time for me to purchase life insurance."
We responded:
"Hello Melissa, Thank you for your kind words! We're glad to hear that Sue was so helpful during your life insurance purchase. If you have any more questions or need further assistance, please don't hesitate to reach out. Beth Shutko State Farm"
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Sue Cain

October 24, 2025

5  out of  5
rating by Sue Cain
"Great customer service from Nick Always so helpful to answer questions and help me with our policies."
We responded:
"Hello Sue, Thank you for your wonderful feedback! We're happy to hear that Nick consistently provides great customer service and is always ready to help with your questions and policies. We appreciate your trust and are here whenever you need assistance! Beth Shutko State Farm"
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brandon griffin

October 21, 2025

5  out of  5
rating by brandon griffin
"I love the team at Beth Shutko State Farm, everyone there has been great from getting auto insurance to switching my homeowners insurance thank you Kevin I really appreciate the help."
We responded:
"Hello Brandon, Thank you so much for your wonderful feedback! We're thrilled to hear that the whole team at Beth Shutko State Farm, especially Kevin, has provided you with excellent service. We appreciate your trust and are always here to assist with your insurance needs! Beth Shutko State Farm"
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S. Mccurry

October 17, 2025

5  out of  5
rating by S. Mccurry
"Nick saved me hundreds of dollars on my auto and home insurance. Thanks for all your help!"
We responded:
"Hello! Thank you for sharing your experience! We're glad Nick was able to save you hundreds of dollars on your auto and home insurance. We appreciate your gratitude and look forward to continuing to help with all your insurance needs! Please keep us up to date on any/all of your needs. We appreciate you and your business! Beth Shutko State Farm"
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Claire Voyant

October 16, 2025

5  out of  5
rating by Claire Voyant
"Sue was great! I needed insurance quickly, and her service was wonderful. I highly recommend her."
We responded:
"Hello Claire! Thank you for your wonderful feedback! We're so glad Sue was able to provide you with quick and excellent service. Your recommendation means a lot to us! Thank you for your business! We appreciate you. Let us know how else we can provide you with excellent service! Beth Shutko State Farm"
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Amanda Brusch

October 10, 2025

5  out of  5
rating by Amanda Brusch
"Sue is amazing! Very knowledgeable and she lowered my rate significantly with better coverage. 10/10 recommend!"
We responded:
"Hello Amanda, Thank you so much for your kind words! We're thrilled to hear that Sue provided excellent service and helped you get better coverage at a lower rate. Your recommendation means a lot to us! We are glad you entrusted us with all of your insurance needs. Please let us know if you need anything! We appreciate you! Beth Shutko State Farm"
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Rebecca Harper

October 8, 2025

5  out of  5
rating by Rebecca Harper
"Working with Sue was such a pleasure and EASY time. She worked quickly and responded even faster. All my questions were answered. I am very happy with my choice. I will be referring friends/family. Thank you Sue for the great experience."
We responded:
"Hello Rebecca, Thank you for your wonderful feedback! We're so glad to hear that working with Sue was a smooth and positive experience. She truly values clear communication and quick responses. We appreciate your referrals and are here anytime you or your loved ones need assistance! Please let us know how we can continue to service your insurance needs. We appreciate you! Beth Shutko State Farm"
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Donna Dodson

September 8, 2025

5  out of  5
rating by Donna Dodson
"Pleasant"
We responded:
"Hello Donna, Thank you for leaving us such a wonderful review. We are so glad you had a pleasant experience with our agency. Please let us know if you have any questions about your policies. We look forward to continuing to service all of your insurance needs. Beth Shutko State Farm"