State Farm® Insurance Agent Beth Shutko
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What our customers say about us...
lenardscott69
April 27, 2025
5
out of
5
rating by lenardscott69
"Very helpful. Always professional. Enjoy working with them."
We responded:
"Hello Lenard, Thank you for your kind words! We're glad to hear that you find our assistance helpful and professional. It's a pleasure working with you as well! If you need anything else, feel free to reach out. We appreciate your business! Beth Shutko State Farm"
T2 S6
April 26, 2025
1
out of
5
rating by T2 S6
"This agency has made repeated policy mis-quotes on our two auto policies. Then when you receive your bill from State Farm corporate, it's significantly higher than what was ever quoted. Then I inquired regarding the billing issues with Beth's staff. I was assured over and over and over by Nick, Andrew and another female staff member that their verbal quotes are unequivocally correct and NOT to pay ANY statement amount sent to us from State Farm corporate billing. So we paid our "fixed" policy amounts based on a final call and verbal confirmation from Beth's office. Then roughly a week and a half later, we received two past due dollar amount statements for each auto policy that add up to be significantly higher. Then I called Beth's office once again on 04/21/25. I speak with Nick, tell him that we will not be paying these bills in the amount for the difference. All based on legal binding verbal contracts initiated and substantiated by Beth's office staff. In addition to myself verbally agreeing to what was offered in these two verbal contracts. These two significant errors have engulfed a large portion of my time, patience and confidence in State Farm. These are both significant contract binding mistakes that fall directly on Beth Shutko's office and State Farm. After adamant and persistent contact with Beth Shutko's office, namely Nick, he informed me that our PIP option on both policies in their office records did not match the PIP records at State Farm corporate. This has been wrong and incorrect for THREE years. Beth's office was quoting our policies based on waved PIP coverage for health/injury stating that my employer gave Qualified Health Coverage and would cover auto accidents health/injury. Beth's office NEVER caught this after THREE years of the "mistake" being on the books! I stated to Nick that our expectation is that Beth Shutko's agency, his employer, will have to eat the cost. Write it off, make an accounting adjustment, take it out of her commission or write a check or something. Last straw was when I was unavailable today to speak with Beth. So my spouse whom is well versed with all that has transpired, was saddled with the task of speaking with Beth. Beth was calm, professional and civil while speaking to my spouse. She was fervently trying to explain things away and insistent that we would have to pay the amount differences based on their mistake. My spouse repeated several times that we will not be paying one more dime for this policy period for both vehicles. We are holding her agency to their word, with extreme confidence and weight on the significant Error and Ommission. Our next options are in motion with State Farm leadership, Michigan Department of Insurance and Financial Services and the BBB. I'd also like to mention that we have never had any claims with her office and this is how we are treated. Additionally, I'd like to mention that we have had billing issues in the past with this office AND every single 6 month renewal has a noticeable jump in premiums. Not just a few bucks, and of course never goes down. We have had State Farm insurance for decades and decades. They could eat their mistake, but "nicely" refuse to. Come on Beth, own your mistakes, buck up and eat the cost. Our decades of longevity State Farm customers is in jeopardy. This office does get a bounty of Google star reviews in their favor. The above experience is mine and the absolute truth. Here i'm trying to save a few bucks, but their President & CEO - Jon Farney makes $24.5 Million per year. How about dipping into his petty cash fund to help us out? He is one member of their leadership and board member team. All of them make way too much money while we struggle to pay their damn premiums. I would also like to mention that we both have zero tickets and zero accidents and we still pay ridiculous rates. When does it stop? All of these corporations keep squeezing us and squeezing us. The greed is unprecedented."
We responded:
"We are sorry about the difficulties you've experienced with your auto policies and the frustrations surrounding the billing issues. It is a very challenging situation, and it's understandable to feel upset when there are discrepancies in quotes and billing that have not been resolved after such a long time. "
Cat Brown
April 16, 2025
5
out of
5
rating by Cat Brown
"Andrew was very polite and helped me get the best deal on my insurance. I really appreciate all the time he took to walk me through things!"
We responded:
"Hello Cat! Thank you for your 5-star review and for sharing your positive experience! It's great to hear that Andrew was so helpful and attentive. It sounds like he went above and beyond to ensure you got the best deal on your insurance. If you have any more feedback or need further assistance, feel free to let us know! Beth Shutko State Farm"
Makie Lovely
April 15, 2025
5
out of
5
rating by Makie Lovely
"Amazing service, I definitely recommend talking to Andrew when you are a first timer for car insurance!"
We responded:
"Hello Makie, Thank you for your feedback! We're thrilled to hear you had a great experience with Andrew. His expertise is invaluable, especially for first-time car insurance buyers. If you have any more questions or need further assistance, feel free to reach out! We value you and your business! Beth Shutko State Farm"
susan Barbee
April 12, 2025
5
out of
5
rating by susan Barbee
"Sue Cain was very helpful saved me money on insurance"
We responded:
"Hello Susan, Thank you for sharing your experience! We're glad to hear that Sue was able to assist you and help you save money on your insurance. If you need any further assistance or have more questions, don't hesitate to reach out! We value your business! Beth Shutko State Farm"
Mahalia Sims Morgan
April 8, 2025
5
out of
5
rating by Mahalia Sims Morgan
"I had an exceptional experience with Sue, as she exceeded expectations and assisted me in obtaining an automobile insurance quote, ultimately helping me achieve significant cost savings. I highly recommend her expertise to anyone requiring assistance with automobile or home insurance. Thank you again, Sue!"
We responded:
"Hello Mahalia, Thank you for sharing your wonderful experience! It's great to hear that Sue provided such excellent service and helped you save on your automobile insurance. Your recommendation will surely help others looking for assistance in insurance matters. If you have any more feedback or need further help, feel free to reach out! Beth Shutko State Farm"
Jessica Blackburn
April 4, 2025
5
out of
5
rating by Jessica Blackburn
"Sue was a joy to work with during the insurance process. She was quick and informative and friendly. Very personable experience. Returning customer to State Farm and never disappointed with my experiences. Sue worked with me closely to get me an awesome rate! Highly recommend."
We responded:
"Hello Jessica, Thank you so much for your kind words! We're thrilled to hear about your positive experience with Sue and the State Farm team. It's wonderful to know that you found the process quick, informative, and friendly. We appreciate your loyalty as a returning customer and are glad to hear you’re satisfied with your awesome rate. Your recommendation means a lot to us! If you need any further assistance, feel free to reach out. Beth Shutko State Farm"
kayla emery
April 3, 2025
5
out of
5
rating by kayla emery
"Sue Cain did great was able to save me some money"
We responded:
"Hello Kayla, Thank you for sharing your experience! We're so glad to hear that Sue was able to help you save money. It's always our goal to provide excellent service and find the best options for our customers. If you have any more questions or need assistance in the future, don't hesitate to reach out! Beth Shutko State Farm"
Eddie D
April 1, 2025
5
out of
5
rating by Eddie D
"A pleasure to deal with and helpful in answering questions and expediting the process! Thank you Andrew!"
We responded:
"Hello Eddie, Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience and that Andrew was able to assist you effectively. Your feedback means a lot to us, and we look forward to helping you again in the future with all of your insurance needs! Beth Shutko State Farm "
Alice Sarkar
March 28, 2025
5
out of
5
rating by Alice Sarkar
"Both Susan Cain and Beth Shutko have been very helpful in getting State Farm car and rental insurances going for me. Both State Farm reps have shown a level of professionalism that is rarely seen these days, which is greatly appreciated."
We responded:
"Hello Alice, Thank you for sharing your positive experience! It's wonderful to hear that both Sue and Beth provided you with such excellent service. Their professionalism truly makes a difference, especially when navigating insurance options. If you need any further assistance or have any questions, feel free to reach out! Beth Shutko State Farm"
TPK -
March 20, 2025
5
out of
5
rating by TPK -
"I had an awesome time with Andrew! He explained everything to me in a way that I could totally understand. And he even got me a fantastic discount on my car and home insurance. I strongly recommend talking to Andrew"
We responded:
"Hello TPK! I'm so glad to hear you had such a positive experience with Andrew. It’s great when someone can explain things clearly and help you save money at the same time. Your recommendation will surely help others who are looking for insurance advice. Thanks for sharing your experience! We are thankful for your business! Beth Shutko State Farm"
Larry F
March 20, 2025
5
out of
5
rating by Larry F
"Sue was very helpful, explained everything just in a way you could understand. I really appreciate her. also got me the best deal I could’ve gotten!"
We responded:
"Hello Larry, It sounds like Sue did an excellent job of making everything clear and finding you a great deal. It's always nice to work with someone who genuinely cares and takes the time to help. Thank you for sharing your positive experience! Thank you for your business! Beth Shutko State Farm"
Landan Vick
March 11, 2025
5
out of
5
rating by Landan Vick
"Sue did a wonderful job with our 4 policies"
We responded:
"Hello Landan, Thank you so much for your 5-star review! We're thrilled to hear that Sue did a wonderful job with your policies. Your satisfaction is our top priority, and we’re glad you had a positive experience. If you need any further assistance, feel free to reach out! Beth Shutko State Farm"
Tammy Teet
February 26, 2025
5
out of
5
rating by Tammy Teet
"Hailey was very helpful working through my daughter's claim who is 2 1/2 hours away at school. Greatly appreciate her willingness to take the extra steps to get it finished up."
We responded:
"Hello Tammy, Thank you so much for your kind words! We're thrilled to hear that Hailey was able to assist you with your daughter's claim, especially given the distance. Our team is always dedicated to going the extra mile for our clients, and it's wonderful to know that Hailey's efforts made a positive impact. If you need any further assistance, please don't hesitate to reach out. We truly appreciate your feedback! Beth Shutko State Farm"
Heaven Leigh
February 19, 2025
5
out of
5
rating by Heaven Leigh
"Great communication and customer service. Andrew was very helpful thanks again."
We responded:
"Hello Heaven, Thank you so much for your kind words! We're thrilled to hear that Andrew was able to assist you and provide great communication and customer service. Your satisfaction is our top priority, and we appreciate your support. If you need anything else, don’t hesitate to reach out. Thanks again! Beth Shuto State Farm"
Sarah Sitler
February 18, 2025
5
out of
5
rating by Sarah Sitler
"Andrew was so nice to work with and made the process so easy. He was very informative and worked around my crazy schedule. So glad I found him. Thank you again Andrew for everything!!"
We responded:
"Hello Sarah, Thank you for your wonderful review! We're so glad to hear that Andrew made your experience easy and enjoyable. His dedication to providing informative support and accommodating your schedule is what we strive for. We'll be sure to pass along your kind words to him. If you ever need assistance in the future, don’t hesitate to reach out. Thanks again for choosing us! Beth Shuto State Farm"
Angels Hebert
February 12, 2025
5
out of
5
rating by Angels Hebert
"Andrew was great to work with ! He answered all of my questions / concerns. He is very professional, personable."
We responded:
"Hello Angels, Thank you so much for your wonderful review! We're thrilled to hear that Andrew provided you with such excellent service and was able to address all your questions and concerns. We pride ourselves on having a professional and personable team, and it’s great to know that Andrew made a positive impact on your experience. If you need anything else or have more questions in the future, don’t hesitate to reach out. We look forward to working with you again! Beth Shutko State Farm"
Jason Moore
February 9, 2025
5
out of
5
rating by Jason Moore
"I worked with Andrew for my new State Farm policy and I would highly recommend him and State Farm. He took the time to explain all the details about the policy and assisted me with several discounts."
We responded:
"Hello Jason, Thank you for sharing your positive experience! It's great to hear that Andrew provided such thorough assistance with your State Farm policy and helped you understand all the details and discounts. Recommendations like yours can really help others in making informed decisions. If you have any more feedback or questions, feel free to share! Thank you! Beth Shutko State Farm"
mozella henderson
January 24, 2025
5
out of
5
rating by mozella henderson
"Andrew was very helpful throughout out the whole process he helped me save money and add benefits"
We responded:
"Hello Mozella, Thank you for your excellent 5-star review. We're glad to hear that Andrew was so helpful! It's great when someone can assist you in saving money while also enhancing your benefits. If you have any specific questions or need further assistance on any of your home, auto, and life insurance needs, feel free to ask! Beth Shutko State Farm"
Jeff G
January 23, 2025
5
out of
5
rating by Jeff G
"Sue Cain is fantastic to work with. She provided us with better coverage for our home, auto, and an umbrella policy at a lower rate than we were paying through Costco. Sue is a pleasure to work with and I highly recommend contacting her for all your insurance needs."
We responded:
"Hello Jeff, Thank you for your amazing 5-star review of our agency! Thank you for sharing your experience! It's wonderful to hear that Sue Cain was able to provide you with better coverage at a lower rate. It's always a bonus when you find someone who is both knowledgeable and enjoyable to work with. We appreciate your recommendation, and we're sure others will find it helpful when looking for insurance solutions! We look forward to continuing to work with you in the future! Beth Shutko State Farm"
DJ JOE’S CLUBHOUSE FITNESS
January 20, 2025
5
out of
5
rating by DJ JOE’S CLUBHOUSE FITNESS
"Professional easy to work with if you the best insurance for your budget 💯💯💯"
We responded:
"Hello! Thank you so much for your amazing review of our agency. We are so glad that you found us easy to work with and you were able to get the best insurance for your budget! Please keep us up to date on all of your insurance needs so we can continue to provide you with the professional service you can trust! Beth Shutko State Farm"
James Cusumano
January 9, 2025
5
out of
5
rating by James Cusumano
"Super awesome guy! Really helpful all around."
We responded:
"Hello James, Thank you so much for your 5-star review of our agency. We are thankful to hear that your agent was helpful in all areas. We look forward to working with you! Please keep us up to date with all of your home, auto, and life insurance needs so we can continue to provide you with 5-star service! Beth Shutko State Farm"
ebonynicole
January 7, 2025
5
out of
5
rating by ebonynicole
"Nicholas Bernardi has been great with helping me with my insurance needs. He has answered all of my questions and helped me with some discounts. I really appreciate how he explained everything to me! I highly recommend him for anyone looking for auto & life insurance. thanks Nicholas!"
We responded:
"Hello Ebony, Thank you so much for your 5-star review. We are so glad to hear that Nick did such a great job helping you with your insurance needs and discounts! We are so appreciative of your business and your recommendation! We look forward to continuing to work with you in the future! Beth Shutko State Farm"
Candy Garcia
January 6, 2025
5
out of
5
rating by Candy Garcia
"Was a great experience talking and getting my insurance set up."
We responded:
"Hello Candy, Thank you for the 5-star review of our agency. We are so glad you had a great experience getting your insurance set up. We are appreciative of your business and look forward to servicing all of your home, auto, and life insurance needs in the future! Beth Shutko State Farm"
Adrian Alexander
January 2, 2025
5
out of
5
rating by Adrian Alexander
"Nick is knowledgeable, patient, and very helpful. Glad to have him as my agent."
We responded:
"Hello Adrian! Thank you for your amazing review of our agency and of our agent, Nick. We are so glad to hear he was knowledgeable, patient, and helpful with you and making sure you understand your policies. Please keep us up to date on all of your home, auto, and life insurance needs so we can continue to provide you with 5-star service. Thank you! Beth Shutko State Farm"